Understanding the Two Types of Appeals: A Guide to Internal and External Reviews

8/29/20252 min read

black puzzle piece on white paper
black puzzle piece on white paper

What Are Internal and External Appeals?

When it comes to the world of evaluations, appeals play a significant role. Whether you're going through a challenging situation at work or dealing with a disagreement in a larger organization, understanding the two types of appeals—internal and external—is crucial. These appeals correspond to different processes and procedures, and getting to grips with them will help you navigate any disputes like a pro.

The Breakdown of Internal Appeals

Internal appeals refer to the process where you appeal a decision within the same organization. For example, if you disagree with a performance evaluation or a disciplinary action, you might file an internal appeal. The key here is that you are still dealing with the same system that made the original decision. This could involve bringing your case to a higher authority or a designated review committee within your organization. Internal reviews tend to be faster and can leverage the existing knowledge and resources within your organization.

Exploring External Appeals

On the flip side, external appeals take you beyond your organization. This means that if you are dissatisfied with an internal review, you might escalate the matter to an external entity. This could be a regulatory body, legal system, or an independent ombudsman who evaluates the fairness of decisions made. External appeals often provide a more impartial viewpoint and may involve additional layers of reviews and processes, leading to longer resolution times.

Which One Should You Choose?

The choice between internal and external appeals often depends on the specific situation. If you're in a relatively cordial relationship with your organization and believe your concerns can be resolved internally, then an internal appeal might be the way to go. On the other hand, if you feel that the internal processes are not fair, or if you want to ensure an unbiased evaluation, you may want to consider an external appeal instead.

Final Thoughts

Understanding the distinctions between these two types of appeals can significantly impact your experience in dealing with disputes, be it at work or in other areas. Take time to assess your options and select the approach that best fits your specific situation. Whether you’re making an internal appeal to your HR department or pursuing an external review with a regulatory body, having clarity on these processes can empower you to take informed actions. Remember, it's all about making your voice heard and ensuring that decisions are fair and just.