Last Updated: August 21,2025

At Right to Care Solutions, we respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services.

1. Information We Collect

We may collect:

• Personal information (name, contact details, payment information).

• Health information necessary for advocacy services (insurance details, denial notices, medical documentation).

• Technical information from website visits (IP address, browser type, usage data).

2. How We Use Your Information

We use your information to:

• Provide healthcare navigation and advocacy services.

• Communicate with clients, providers, and insurers.

• Process payments and maintain client records.

• Improve our website and services.

3. HIPAA Compliance

As part of providing healthcare navigation and advocacy, we may access or process Protected Health Information (PHI). We maintain administrative, physical, and technical safeguards to protect PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

• PHI is used only for case management and advocacy purposes.

• PHI is not disclosed to third parties without your written authorization, except as required by law.

4. Information Sharing

We do not sell or rent your information. We may share data only:

• With insurers, providers, or third parties as necessary to perform advocacy services.

• With service providers (e.g., payment processors) under strict confidentiality agreements.

• As required by law, regulation, or legal process.

5. Data Security

We use encryption, secure communication methods, and restricted access to protect your information. While we take all reasonable measures, no system can be guaranteed 100% secure.

6. Your Rights

You have the right to:

• Request access to your records.

• Correct or update information.

• Request restrictions on how your information is used.

• Withdraw consent, subject to contractual or legal obligations.

7. Website Privacy

• We may use cookies and analytics tools to improve website performance.

• Personal data collected through the website (e.g., contact forms) is treated with the same privacy safeguards as service-related data.

8. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

9. Contact Us

If you have questions or wish to exercise your rights under this Privacy Policy, contact us:
📧 info@righttocaresolutions.com

Privacy Policy